Pay and recharge
Bill
You can access MBA → Financials and get your invoices and payment details for free.
To receive additional copies of the bill, please contact us.
An additional copy of the bill costs:
- CHF 4.95 when sent by e-mail (up to 6 bills).
- CHF 9.95 when sent by e-mail (for more than 6 bills).
- CHF 9.95 when sent by post (up to 6 bills).
- CHF 19.95 when sent by post (for more than 6 bills).
Copy of the account statement/account summary with invoice and payment details (dates, amounts, methods, etc.) costs CHF 9.95.
For more information on receiving and paying the bill, visit this page.
eBills and bills delivered by e-mail are FREE.
Paper bills delivered monthly by post cost:
- CHF 2.95/month for summary bills.
- CHF 5.-/month for detailed bills.
For more information on receiving and paying the bill, visit this page.
Payment
Make sure you always pay your bills before the 28th of the month. If you have received a reminder by SMS or by email, go to MBA, consult your bill and pay online. If you pay by automatic direct debit, make sure that your bank or post account has sufficient funds.
If you do not pay by the due date:
- You will receive reminders after a certain period. We will charge you CHF 30.- for each reminder.
- Should we still not have received payment, your connection will be suspended at a certain time. You will be charged CHF 50.- for this process.
Note: Even if your connection has been suspended, we can still send you reminders of CHF 30.- each.
You can pay via:
- Direct debit
- eBill
- Credit card in MBA
- E-banking
- Post offices with a BVR with reference number
- Salt Stores
More details on How to get & pay your bill.