Help Home TV

TV

General
Salt TV Box
Apple TV
Smart TV
Other
General
Can I purchase an additional TV box?

Yes, you can order an additional TV box directly on my.salt.ch.

The following prices apply:

  • Salt TV Box: CHF 99.95 + delivery fees
  • Apple TV 4K: CHF 149.95 + delivery fees
Where can I watch Salt TV?

There are several possibilities to watch Salt TV:

  • on your TV box (Salt TV Box or Apple TV 4K), via the Salt.tv app
  • on mobile devices, via the Salt.tv app, available in the App Store (for iOS devices) or the Google Play Store (for Android devices)
  • on the web, with the following compatible browsers: Chrome, Edge (Anaheim), Safari, Firefox, Samsung Internet
Can I create a list of favourite channels and change the channels order?

Yes, you can manage your favourite channels list on all devices.

How do I change my Salt TV login?

You can change your Salt TV username or password directly in my.salt.ch, in the TV section.

Which TV channels are included in the Salt TV packages?

The complete list of TV channels is available here.

Premium TV packages are also available: you can find more details here.

How can I activate a TV option?

You can activate TV options directly:

  • in the Salt.tv app on your TV box (Salt TV Box or Apple TV 4K) or on your compatible smart TV: go to the TV shop section and select the TV package of your choice;
  • in the MySalt app (or via my.salt.ch), in the TV section.
How can I deactivate optional TV packages?

You can deactivate a TV option in the MySalt app (or via my.salt.ch), in the TV section.

I have no signal on one or more channels

It is likely that one or more channels may be temporarily interrupted due to technical issues concerning satellite signals.

If the problem persists, contact us at 0800 700 500.

Salt TV Box
Apple TV
Smart TV
Other