MySalt
Did you know that you can access your customer account directly online by clicking here or by using MySalt, your Salt Mobile app? This is a free service which allows you to easily monitor and manage your subscriptions.
Quick overview
Check your profile 24/7 in the blink of an eye.
Ease to Use
Easy to use and install on all of your devices.
What does MySalt help you do?
Manage your account anytime, anywhere.
- Get centralised access to all your Salt accounts: Salt Mobile and Salt Home
- Add roaming Data Packs to keep surfing with full cost control
- Subscribe to your favourite options: Serenity, Internet Security, premium TV packages, etc.
- View details of your unbilled usage • Manage, block or replace your SIM card
View and pay your bills
- Receive your latest bill and pay instantly with credit card, TWINT, Apple Pay, Google Pay and Samsung Pay
- Our PrePay customers can easily top up their balance whenever they want
Manage your settings easily
- Change your settings, view your current and past orders and configure your profile.
- Manage your login details, link a Salt Mobile or a Salt Home subscription, update your postal address and much more.
And more options:
Help
Get the help you need thanks to our FAQ section directly accessible via MySalt.
Offers
Get personalized offers in the dedicated Offers section.
Download MySalt now!
Most frequently asked questions
Below you will find the most frequently asked questions. For more complete FAQ, please visit our MyAccount FAQ Page.
On which devices can I install the MySalt app?
You can install the MySalt app on mobile phones with the iOS and Android operating systems. The app is compatible with the 2 latest iOS and Android versions.
Which operating systems and which versions are supported by the MySalt app?
You can install the MySalt app on mobile phones with the iOS and Android operating systems. The app is compatible with the 2 latest iOS and Android versions.
How do I install the MySalt app?
To install the MySalt app, simply connect to the App Store or Play Store and install it from there.
What are the features of the MySalt app?
You can access your Salt Mobile or Salt Home account, view and pay your bills, access the latest events on your billing account and view your usage. You can also view your personal offers, manage your personal information, configure your subscription, purchase Data Packs, block or order a new SIM card, etc.
I cannot log in, what I can do?
In order to log in, you must have a Salt customer account.
If you are already using the My Account service (my.salt.ch), you can use the same login details.
If you cannot remember your password, you can reset it. Simply click on “Forgotten password?” on the login screen. You can also reset it here.
If you do not yet have a customer account, you can create one easily and quickly by clicking on “Create your account”. You can also create one here.
Where can I find the privacy policy and terms and conditions of the MySalt app?
You can find the MySalt app privacy policy on this page and the terms and conditions here.
Why
Salt
Mobile?
Quality
Best universal provider in Switzerland.
Coverage
99.9% coverage of the swiss population.
Service
First-Class Service.
Price
Premium offers at our best price.