Submit your request for Home.

For the troubleshooting of technical problems, it is necessary that you have access to your equipment. Therefore, please contact us from your home if you have any technical problems.

Before contacting us, make sure you have already restarted your Fiber Box (disconnect and reconnected the power supply). Restarting the Fiber Box solves certain technical problems.

Here are a few practical tips which can help you solve your technical problem.