Comprehensive protection for your phone and tablet.
- Takes less than 3 minutes
- We’ll contact you with a solution
- Your phone is typically repaired
or replaced within 24h
Comprehensive protection for your phone and tablet.
Is your device damaged?
Declare your claim online:
Takes less than
3 minutes
You can't make a new subscription to Relax anymore.
New customers can subscribe to Salt Care, our new insurance policy.
Relax.
We protect your mobile
or tablet.
Mobiles and tablets have become indispensable travel companions. But no matter how careful you are, accidents can happen. Insure and protect your device with our Relax and Relax Plus policies, and we will repair or replace it promptly. Choose one of our repair locations for a 1h repair or send-in your device to be repaired or exchanged. Insured customers also benefit from a free-of-charge ultra-protective foil.
When and how.
Relax and Relax Plus can only be renewed when you already have an ongoing subscription to one of those plans. They can be removed or changed at the end of the minimum period or extension. Your Relax policy has the same term as your subscription.
Superior service for you.
3-year manufacturer's warranty
The Relax Plus subscription makes you go further without you doing anything.
When subscribing with Relax Plus, your warranty is automatically extended to 3 years.
Quick repairs and replacements
Choose one of our local repair partners to get your device repaired within 1h. Or send in your device for repair or exchange and we deliver the device to your address of choice. Shipment is free of charge.
If you need a device in the meantime, then simply go to a Salt Store. We will lend you a device free of charge.
To announce a damage or theft:
Simply call us on +41 44 200 23 92.
For all the details about coverage, services and exclusions, refer to our General Insurance Conditions for Relax and Relax Plus.